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What is the future of artificial intelligence in software?
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What is the future of artificial intelligence in software?
2/21/2018
You’re a C-level executive at a company, you’ve been paying attention the rise in news coverage about artificial intelligence and the impact it could have on software development in various industries

From healthcare to manufacturing, security and banking, the technology will revolutionize the way that humans interact with its own creations.

But how will AI influence software in the next few years? Is this something that you should consider? Is it even worth discussing?

It turns out that not paying attention to AI may prove detrimental to you and your business. Below you’ll find a few ways that this technology can improve your business, but only if you’re willing to take the risk of integrating it into your business plan.

Mundane Tasks Will Become Automated

Startups generally have an issue when it comes to finding people to operate mundane processes, especially in accounting, shipping and receiving, and inventory. This is because startups don’t have a lot of money for staff and need to find ways to streamline their processes.

AI in the future, and even now, can handle most of these mundane processes; they can also do it at a fraction of the price of actual human employees. With better accuracy, a faster timeline, and other factors, AI is a great option for startups who need an extra hand in these endeavors.

But while this may send a signal to business professionals that their work is not valued, the opposite is true; automating mundane tasks frees up employees to become more creative, work on more complex problems, and even come up with new services and products. In the future, this creativity will be a cornerstone of the business world and will be thanks, in part, to AI stepping up to do mundane tasks.

Chat Bots Will Change Retail Consumer Engagement

You’ve no doubt heard of chatbots and how they’re changing retail consumer engagement, especially at the e-commerce level. With more and more consumers shopping online, these chatbots, which are supported by AI software, are a crucial part of growing an online retail business.

What you may not know is that with the evolution of AI comes the evolution of chatbot software. In due time, your company may be able to use these bots to solve customer service complaints ranging from refunds to shipping issues; these bots will be able to communicate with bots from shipping companies, freeing up your staff to focus on larger issues.

But if that’s not enough, the feedback gained from using this AI software will be incredibly useful to your business. If a line isn’t faring well or a shipping partner isn’t pulling its weight, the chatbot interface will be able to give you an intimate understanding of the problem. The chatbots may also be used for social media marketing purposes, including special sales and promotions, and the feedback from these events may also indicate when and how is the best time to reward loyal clients with promotions at your business.

Learning Software Will Revolutionize Manufacturing

AI has already begun to take on a larger role in manufacturing; this is visible particularly in the car manufacturing sector. But what if, in the future, AI could handle more assembly projects? What if AI could build smart home devices, phones, electronics, and even homes, all without human interference?

It’s a possibility. Recent developments in the sector have shown that AI is using machine learning to become faster and more efficient in the manufacturing process at all levels, from small products to large-scale projects.

What this means for startups in the future is that AI software will be able to learn how to create new manufacturing processes. Humans will always supervise these processes, but it enables employees to design and implement new systems that AI would be responsible for as part of its tasks for day-to-day operations. It also enables human employees to use their creativity to build new services and products.

Integration in All Industries

The future is looking at AI integration in all industries through different software. From healthcare to technology, banking to government, the software that is powered by AI will enable small businesses and startups like yours to thrive in a more competitive and equal playing field. In fact, this evolution has already begun, especially in the American healthcare system.

You will find that as AI software continues to develop, you will have a variety of resources that have never been offered before. No matter what industry your company is doing business in, some part of your business operations will be operated by AI. The more comfortable you become with technology becoming a large part of your business, the better your company will fare.

Artificial intelligence is not the only software development that is taking the business sector by storm; other technologies, such as blockchain, cryptocurrency and others are becoming more mainstream. But AI is consistently the foundation that all other technologies are being used, and it’s more important than ever that you, as a business professional, learn how to use it effectively. Now is the best time for you to take a good hard look at AI and see how it can benefit your business now and in the future.

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