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How to Manage Duplicate Transactions after Complete Reactivation

5/25/2016
If you are facing duplicate transactions causing your register out of balance or you are being asked to add an adjustment during reconciliation.

If you are facing duplicate transactions causing your register out of balance or you are being asked to add an adjustment during reconciliation. Depending on how much duplicate transactions are being imported, the best solution for this is to restore your backup in the conversion process. If there are not many transactions, you can delete them or accept them to the register.

Follow the steps below to correct duplicate transactions:

Quicken for Windows

·         If your transactions are not accepted by the register, then the entries can be deleted one-by-one prior to accepting.

·         In case your transactions are already been accepted to the register, they can be deleted one-by-one, or many transactions can be deleted at one time.

·         If there are too many transactions to delete, you may consider restoring a backup file.

·         Make sure you select the correct date range when importing the Web Connect file to the restored backup.

Express Web Connect only:  These duplicate transactions may occur due to the 90 day look back option. These transactions need to be deleted from the register manually or you can delete them one by one, or multiple transactions can be deleted at one time.

Quicken for Mac

·         In case, transactions are not been accepted to the register, they can be deleted one be one prior to accepting.

·         If transactions are already been accepted to the register, they can be deleted one by one

from the register. In case you are not able to delete the register from your account, then contacting QuickBooks technical support for Mac is the right choice to opt for. Experts help you in resolving your troubles instantly.

·         In case, there are many transactions to delete, restore a backup file.  Make sure the customer selects the correct date while importing the Web Connect file to the restored backup. http://www.giikers.com/post/55969/troubleshoot-problems-in-quickbooks-for-mac

Express Web Connect only:  These duplicate transactions may occur due to the 5 day look back when downloading transactions.  These transactions need to be manually deleted from the register or you can delete them one by one.  

 QuickBooks for Windows or Mac  

·         In case the transactions are not been accepted to the register, they can be deleted one be one prior to accepting.

·         Or if the transactions are already been accepted to the register, then restore a backup file.  Make sure the customer selects the correct date range when importing the Web Connect file to the restored backup. For this, you can also take the reliable Quicken support for Mac and restore your data in an efficient manner.

After Completing Reactivation duplicate Accounts Appear

There are two main reasons for this issue. In case, you have selected “Create a new account” when importing your Web Connect file, or you are unable to find your account in the drop down menu and created a new account anyway. If the account is not deactivated, it will not appear in the drop- down menu.

·         First of all, confirm all the accounts have been deactivated including hidden Quicken and QuickBooks accounts.

·         Now, delete the duplicate account from the account list, then import the Web Connect file ensuring you select “Use existing account” and select the correct account.

·         In case, you are not able to find your account in the drop down list, refer to Intuit connectivity support for further assistance.

Unable to Deactivate Account

If you are not able to deactivate account then this may be caused due to data issues with your file, you should refer to Intuit connectivity support for further assistance.

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