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You may find blue screen error also called blue screen of death error. It comes because of various reasons. Some of the causes of this particular error are not known to the user. Here, the word user is referred to normal user and not expert user who might know about this kind of error. The fact is that the normal users do not go into the depth of computing. You may probably make internet search and in no way, you shall find cause of blue screen error or black screen error also referred as blue screen error of death or black screen error of death.
What happens exactly with this error?
When this error occurs, screen would simply transform into blue or black. It shall display the message like the screen is facing certain problems and computer has to shut down. Now, this is a complex issue as far as the user is concerned because user may reach the level of irritation or get annoyed to a higher extent. He shall be confused as to what has gone wrong. There is no need to panic and if the user cannot rectify this error by self, he has the option to seek customer support for Windows 10 BSOD. Such help can resolve the issue if it cannot be dealt with because of the lack of knowledge as well as experience in this area.
Hard disk can be the cause
One of the causes of blue or black screen could be the hard disc that is in the new laptop. If you are interested in knowing the reason, you can turn the system to the safe mode. By doing this, necessary drivers shall be loaded but you lose blue tooth, Wi-Fi as well as 3G and any kind of rich graphics. In case, you select safe mode with networking, you can do the task on internet. You have the option to press F8 for it. Support number for Windows 10 BkSoD can be dialed for resolution of the issue if not able to handle by self.
Diagnosis check can detect hard disc failure
For enabling the boot options, you can press F12. With the help of the diagnosis check, you shall be able to find whether you can access the hard disc or not. Apart from that, it also checks the RAM as well as the processors. If you include the RAM check, it may take 35 minutes. If you are working in the safe mode, then there is no issue with the hard drive. For the solution, you need to un-install the graphics driver and after this re-install it. Following the systematic procedure will resolve the issue.