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Impeccable Ways to Fix Error Code 12031

QuickBooks is one of the renowned accounting software. Despite all its unique features, it can also undergo some error codes while using.

QuickBooks is one of the renowned accounting software. Despite all its unique features, it can also undergo some error codes while using. As many of the users are facing errors 12031 while using the financial software in their system, this error code simply indicates that the connection of the server has been reset or is not properly connected. In other words, it indicates that the file transfer protocol is the customary network protocol that is used to transport files from one host to another over the internet is either reset or not working suitably.

According to the QuickBooks developer company Intuit, error code 12031 can occur when updating QuickBooks or update a QuickBooks payroll service. The error occurs due to:

  • The fact in this software is that Internet Explorer may not be the Default browser.
  • Error occurs due to Incorrect SSL settings.
  • QuickBooks is not properly accessing the server.
  • Internet connection problems.
  • Firewall or Internet security settings that are blocking the connection.


Resolving this error depends on the situation in which the error occurred.

1. Condition – if the error occurs after updating QuickBooks Itself

You can check your Internet Connection Setup in QuickBooks from the Help->Internet Connection Setup menu choice. Confirm that your connection is set to use your PC’s internet connection settings. If you want any type of help for updating the software, then you can dial the toll-free QuickBooks payroll support number and get relevant technical support for the same.


2. Condition – if the error occurs during updating a QuickBooks Payroll Service

For this, check your Internet Connection setup in QuickBooks from the Help->Internet Connection Setup menu selection. Confirm that your connection is set to use your PCs internet connection and tap next. Click on the Advanced Connection Settings in the window. On the Advanced tab, verify that Use SSL 2.0 and Use SSL 3.0 are checked. Tap apply and then Ok. Keep in mind that this change will not affect your connection to the internet using Internet Explorer.

To get rid of Error Code 12031 in QuickBooks manually go through these steps:

  • First of all, remove the software which you installed recently.
  • After this go to Control Panel, opt for a program, right-click the program you want to uninstall and tap uninstall. It is deserved to mention that SmartPCFixer has the uninstall function which will largely save your time and fix errors efficiently.
  • Check if you have updated the recent windows update.
  • Tap start, enter Windows update in the searching box and click check for update.
  • System File Checker is a free utility that people scan damaged system files and fix it automatically. Do not ignore the influence of bad system files; it may lead the unstableness of your computer.
  • Click "Start" Button, and type CMD in the searching box. Right-click "CMD", then run as administrator.
  • At the command prompt, type the following command, and then press ENTER: /.
  • Boot in Safe mode with Networking and see if the error still exists in Windows.
  • Tap start, type MSCONFIG, and tap Boot from the dialog. Tick Safe Boot in Boot Option, then choose Network and Reboot the PC.

Read more Impeccable Ways to Solve QuickBooks Incorrect Payroll Taxes Issues   

If the above-given steps are not able to fix the issue, then you can simply take reliable technical assistance from QuickBooks support for error code 12031 and fix the error instantly.


In order to safeguard your computer security and personal information, you need to get rid of Error Code 12031 trouble as soon as possible with the above- mentioned steps.

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