Reasons for Denials in ASC Claims

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Denied ASC claims and moderate repayments jeopardize profits and are a window into the trustworthiness of the procedures and work process of surgery centers. In this blog, we will look at some of the striking reasons for denials in surgery claims and also address and ideally lessen the recurrence of issues brought about by denied claims.

Missing Documentation Connected to the Case

Payers may require extra documentation, for example, the agent note or embedded receipt, connected to the case, which experts suggest can be a slowing down strategy by the payers to abstain from paying the case.

To refrain from accepting persistent solicitations for extra documentation, you can sit down with the payer and layout which reports are expected to get the case paid. Generally, the payer will ask for medicinal records for one case, and afterward an operation note for another, and afterward something else for another.

The Issue with Payer’s Framework for Claims and Payments

If your surgery center is getting a ton of refusals from the same payer and you can’t distinguish the cause, there might be an issue with the payer’s framework or working system. If we have enough information to bolster a pattern, we talk with the payer to say, ‘Hey, there’s some kind of problem with your system’.

Their system is the same as others, where alters are electronic and people touch less than 5 percent of claims. We have to seclude the mistake since they’re not going to invest the energy and push to amend a blunder they don’t know about. For instance, the payer may have a flawed ICD-9 CPT code crosswalk or might be utilizing the wrong error rates to kick cases to therapeutic audits.