Prospect Medical Holdings Inc. is providing quality care services for communities across America

Information may not be reliable

Los Angeles, CA (june 06, 2022) - The issue of capturing and maintaining the consistency and the validity of patient’s personal and financial information is quickly becoming a major challenge for hospital administrators. For healthcare providers in the United States keeping a consistent view of the patient is a critical aspect of the entire hospital revenue cycle. 

The problem usually begins at the point of registration. To understand the reason behind one should consider the following factors. Patients access hospital services through multiple entry points. The access point to these services does not always follow a consistent registration process. Therefore it is extremely difficult to ensure all the prospect medical holding hospital personnel conducting registrations follow the best practices. In places where the registration process is decentralized and clinical personnel conduct the sum of the registration, it is even more difficult. In general hospital information systems are not designed for patient-facing employees through the data capture process. 

These are some of the factors that result in duplicate patient records incorrect patient information inaccurate insurance details and so on. Hospitals are there faced with having to rework all the data in the back office and putting the bill for delaying the payments and loss of revenue due to unpaid services. 

Normally every staff member registering a pmh patient should be aware of what to do to avoid such problems. However, the reality is that achieving such a level of expertise is across the board and ensuring the best practices are always followed becomes a management challenge.

The staff members at Prospect Medical Holding report to different departments that the primary job may not be patient registration they do not fully understand the system or simply want to get the patient registered in the shortest possible time with as little hustle as possible.

Traditionally auditing is the answer which in a way helps in eliminating the errors and correcting them before they make a substantial impact. The only preventive measure is based on reporting on the most common errors and then trying to train the person involved so can be prevented in the future.

People in need of quality health care service can visit https://www.fiercehealthcare.com/healthcare/prospect-medical-holdings-inc-to-be-acquired-by-leonard-green-partners-l-p-and

Media Contact

Prospect Medical Holdings Inc.

3415 S. Sepulveda Blvd.

Los Angeles, CA 90034

Phone: (310) 943-4500

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