D & B Computers

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"Our Pledge To Our Customers"
At D&B Computers we Have a goal of 100% customer satisfaction. We will always communicate with our customers in an attempt to insure that they understand what is being done and why. We take the time to estimate repair costs when a computer comes in and give the customer a firm price before work is begun. We will repair any brand of PC irrespective of where the customer originally purchased it. We will advise customers if the repair costs exceed the value of the computer and it may be more cost efficient to upgrade or replace it. We will not proceed with any work without customer acceptance of the costs and procedures involved. We have an open shop with sales and repair located in the same space. We do not have a secretive back room where computers are worked on by an anonymous technician. We find that a "we have nothing to hide" attitude builds customer trust in our work and fosters a friendly customer relationship.
We build computers tailored to our customers needs, whether a simple computer for internet, word-processing or small business workstation use, or a high end machine for audio/video/photo processing, gaming or server use, we want our computers to be right for the customer. We do this by sitting down with each customer and doing an analysis of their needs and desires, then designing a machine using components that match their criteria. By doing this we are much more able to produce a computer that our customer will be happy with for the long term.