Paldesk

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Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website. Connect multiple channels into a single dashboard, respond to all your messages from one place. Start capturing leads, solving tickets & selling more. Increase online conversions and reduce customer support response times with modern, customizable live-chat messenger for websites. Built on top of a robust customer help desk and ticketing software, Paldesk integrates with your most popular customer communication channels. Consolidate inbound inquiries from website chat, email, social networks and answer them from one convenient dashboard. Provide faster, friendlier customer support with Paldesk live chat software.

Paldesk integrates with the following platforms:

• Email
• Facebook
• Twitter
• Wordpress
• Drupal
• Magento
• Joomla
• Prestashop
• Slack
• Viber
• Zapier
• Hubspot

Key benefits to using Paldesk Live Chat:

• Immediate Access to Help – Paldesk Live Chat offers visitors instant access to a customer support agent and a real-time conversation, improving the customer experience and speeding up resolution time
• Personalized Experience – Everyone appreciates being noticed as an individual. Used as a marketing tool, Paldesk Live Chat offers new opportunities to push out targeted incentives and offers
• Easy to Find & Use – Live Chat is like texting with a friend. Thanks to our intuitive and user-friendly Paldesk Live Chat interface, customers are now inclined to share exactly what they are looking for or what questions they might have
• Convenient – Paldesk Live Chat helps website visitors skip 'on-hold' music for good and take back their valuable time. They can either initiate the chat session on their own or be prompted by a pop-up from an agent
• Customizable - Personalize your live chat widget to fit your brand's visual identity and needs.